Customer Service & Quality Assurance
Feedback & Complaints Form
At USP Services Pty Ltd, we take freight integrity, punctuality, and client satisfaction seriously. Share your compliments or report an operational issue for prompt resolution.
Our Resolution Policy
All delivery complaints and service queries are assigned a reference ID and handled directly by our dispatch and operations supervisors.
- 24-Hour Response on business days
- Direct tracking & route audit with fleet drivers
- Transparent resolution & corrective feedback
Need Urgent Assistance?
For urgent dispatch questions or immediate parcel location:
Phone Support0401 724 670
Email SupportUSPSERVICESPTYLTD@GMAIL.COM
7:00 AM – 5:00 PM (Monday – Friday)